Got a dodgy Whirlpool tumble dryer Parliament wants you to air your

 

Got a dodgy Whirlpool tumble dryer Parliament wants you to air your

first_img Show More Unlike other sites, we thoroughly review everything we recommend, using industry standard tests to evaluate products. We’ll always tell you what we find. We may get a commission if you buy via our price links.Tell us what you think – email the Editor The UK Parliament has launched an online survey to help Whirlpool customers affected by a run of defective tumble dryers report any issues they’ve been having.The Business, Energy and Industrial Strategy (BEIS) Committee launched the survey on Monday 15 July. It relates to a recent government move to compel Whirlpool to recall roughly 500,000 tumble dryers over fire safety concerns.The UK government announced plans to issue a recall notice last month following safety concerns about a number of the company’s tumble dryers. Whirlpool originally issued a safety notice about the affected tumble dryers in 2015, but did not instigate a full product recall. Instead it offered to “modify” (fix) the dryers.Related: Best tumble dryerThe survey aims to address fresh concerns about the company’s use of use of confidentiality clauses /Non-Disclosure Agreements (NDAs) during the debacle that were raised during an earlier 2 July hearing.“The Committee is keen to hear from Whirlpool customers, and those who have bought Hotpoint, Indesit, Creda, Proline or Swan tumble dryers, about problems they may have experienced with their machines,” explains the survey page.“The Committee would also like to hear from Whirlpool consumers who may have been approached to sign confidentiality clauses or Non-Disclosure Agreements (NDAs) in cases where compensation was paid because of a tumble dryer fire.”The survey will include the below questions:Have you experienced a fire with a modified Whirlpool tumble dryer?Have you experienced smoke coming from a modified Whirlpool tumble dryer?Have you signed an agreement with Whirlpool resulting from a fire with your modified tumble dryer catching fire which sought to stop you from discussing this incident?Trusted Reviews has contacted Whirlpool for comment on the survey, but at the time of publication had not heard back.Related: Best washing machineThe evidence collected will be used in a hearing with Kelly Tolhurst, Minister for Small Business, Consumers and Corporate Responsibility, and the Office of Product Safety and Standards (OPSS) about the product recall and Whirlpool’s handling of it on 23 July. Sign up for the Mobile NewsletterSign Up Please keep me up to date with special offers and news from Goodtoknow and other brands operated by TI Media Limited via email. You can unsubscribe at any time. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. We'd also like to send you special offers and news just by email from other carefully selected companies we think you might like. Your personal details will not be shared with those companies - we send the emails and you can unsubscribe at any time. Please tick here if you are happy to receive these messages.By submitting your information, you agree to the Terms & Conditions and Privacy & Cookies Policy.last_img

Leave a Reply

Your email address will not be published. Required fields are marked *